Privacy Policy

1. Data Controller

Solkai Sports, 9492 Eschen. Email: hello@solkaisports.com

2. Collection and Use of Personal Data

We collect personal data only as necessary to process your order, provide customer support, or for our own marketing purposes. Personal data includes:

First and last name
Address
Email address
Telephone number
Payment information (e.g., credit card data, PayPal account)
IP address and usage data

We use this data for:

Contract fulfilment and shipping
Customer communication (e.g., order confirmations, inquiries)
Improvement of our services and customer experience
Compliance with legal obligations

3. Sharing Data with Third Parties

We share your data only with service providers required to fulfil the contract (e.g., payment processors, shipping companies). These service providers are contractually obligated to handle your data confidentially. Any further transfer occurs only with your consent or if legally required.

4. Cookies and Tracking

Our website uses cookies to improve usability. No personal data is collected without your consent. You can disable cookies at any time in your browser settings.

5. Data Retention

We store your data only as long as necessary to fulfil the contract or comply with legal retention obligations.

6. Your Rights

You have the right to:

request information about your stored data
correct inaccurate data
request deletion or restriction of processing within legal limits
data portability
withdraw your consent at any time
lodge a complaint with the relevant data protection authority

7. Security

We apply appropriate technical and organisational measures to protect your data from loss, misuse, and unauthorised access.

8. Contact

If you have questions regarding data protection, you can reach us at: hello@solkaisports.com